From SoftBank Handsets

  • Only accessible from the Japanese site.

How to Use

1. Access user support page.

1. Access user support page.

2. Access "Billing Details" from "Online Bill Information"

2. Access "Billing Details" from "Online Bill Information"
  1. Be sure to read Important Notices about use of Online Bill Information and agree to My SoftBank Terms and Conditions (enter your PIN code).
    Select[Agree to the My SoftBank usage terms(enter your PIN code)].
    Agreement with the My SoftBank usage terms is required.
  2. Enter the 4-digit PIN number from your application form in the blank space and select NEXT
    To confirm your PIN code (network PIN code), please see application form (customer copy) of your original contract, or you can contact SoftBank Customer Support (General Information) by telephone if your are the contract holder. You will receive PIN code by postal mail.
  3. Select[Confirmation of billed amount]
  4. Select month you want to check.
    4. Select month you want to check.
  5. Select[display details]

Details on Service Menu

  1. Subject billing period
    Subject billing period (year and month)
  2. 090-XXXX-XXXX
    Mobile phone number you currently use
  3. Contract period
    Period of subscription to SoftBank
  4. Automatic carry-over from the previous month
    The free communication allowance amount carried over from the previous month
  5. Automatic carry-over to next month
    Free communication allowance amount carried over to next month
  6. White Plan
    The basic fee and Voice Call fees for White Plan.
  7. Unliimited Packet Discount
    The flat rate fees,communication fees,and discount amounts for Unlimited Packet Discount.
  8. S! Basic Pack
    Required for e-mail/web usage.
  9. Backup Service Package
  10. Monthly Discounts
  11. Handset Installment Payment
  12. Handset Purchase Point Discount
    The point discount amount for your handset purchase.
  13. Universal Service Charge
  14. Subtotal
    Total of the basic fee,Voice Call fees,and communication fees,etc.(does not include taxes)
  15. Monthly Mileage Points
    SoftBank Mileage Service Points acquired for month.

    For more details

  16. Bonus Mileage Points
    Points added for customers who subscribe to special discount services or optional services.
  17. Accumulated total monthly Mileage Points
    Remaining points
Details on Service Menu

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