- Only accessible from the Japanese site.
1. Access user support page.
2. Access "Billing Details" from "Online Bill Information"
- Be sure to read Important Notices about use of Online Bill Information and agree to My SoftBank Terms and Conditions (enter your PIN code).
Agreement with the My SoftBank usage terms is required.
- Enter the 4-digit PIN number from your application form in the blank space and select
To confirm your PIN code (network PIN code), please see application form (customer copy) of your original contract, or you can contact SoftBank Customer Support (General Information) by telephone if your are the contract holder. You will receive PIN code by postal mail.
- Select month you want to check.
Details on Service Menu
- Subject billing period
Subject billing period (year and month)
Mobile phone number you currently use
- Contract period
Period of subscription to SoftBank
- Automatic carry-over from the previous month
The free communication allowance amount carried over from the previous month
- Automatic carry-over to next month
Free communication allowance amount carried over to next month
- White Plan
The basic fee and Voice Call fees for White Plan.
- Unliimited Packet Discount
The flat rate fees,communication fees,and discount amounts for Unlimited Packet Discount.
- S! Basic Pack
Required for e-mail/web usage.
- Backup Service Package
- Monthly Discounts
- Handset Installment Payment
- Handset Purchase Point Discount
The point discount amount for your handset purchase.
- Universal Service Charge
Total of the basic fee,Voice Call fees,and communication fees,etc.(does not include taxes)
- Monthly Mileage Points
SoftBank Mileage Service Points acquired for month.
- Bonus Mileage Points
Points added for customers who subscribe to special discount services or optional services.
- Accumulated total monthly Mileage Points