Visit a SoftBank Shop to apply to change price plans. Visit My SoftBank on your SoftBank handset or PC to change and add services, view all billing details, change subscription content, and more.

Change by Visiting a SoftBank Shop

Please visit SoftBank Shops nearby to change the current services and plans.

SoftBank Shop

When visiting SoftBank Shops, valid Personal Identification is required.

Personal Identification

Change from SoftBank Handsets

Visit My SoftBank on your SoftBank handset or PC to change and add services, view all billing details, change subscription content, and more.

What's My SoftBank

My SoftBank supports Japanese only.

1. Go to Yahoo! Keitai Top page and select (Settings and Application).
2. From My SoftBank Top page, select (Change of Services).
3. From (Change of Services), select (Procedures) and enter the 4-digit PIN number registered at the time of application.
4. Choose (Changing Price Plans). Follow the instructions in the displayed Menu to proceed.

Change from your PC

My SoftBank lets you view all billing details, change subscription content, and more from your SoftBank handset or PC.