Safeguarding

Child safeguard

Children may accidentally view sites meant for adults only (such as online dating sites) when they access the Internet from a handset. To prevent this, SoftBank recommends that parents register for Web Use Restrictions service, which limits access to sites with content inappropriate for children.

Revised: Important Notice to Customers Under 18

SoftBank Mobile helps parents protect children from harmful sites. Parents now have more choices with Age Appropriate Web Filtering, introduced on Aug. 31, 2009. Choose from three levels of web restrictions by age, experience, or judgment.

Age Appropriate Web Filtering(no charge)

Select from three levels of web restrictions by age, experience, or judgment. Adjust level setting as required.

Yahoo! Kids

Provides child safe sites for SoftBank 3G handsets. Children have access to pre-registered Yahoo! Kids content only.

Restricted Web Filtering

Relaxed Web Filtering / Relaxed Web Filtering Plus

Restricts web access to specified sites using NetStar URL classification criteria.

SoftBank Mobile automatically activates Restricted Web Filtering on all handsets sold to customers younger than 20, or to adults subscribing on behalf of users younger than 18. Restricted Web Filtering is activated on all handsets unless a parent or guardian states otherwise, or requests a different restriction level.

  Yahoo! Kids Restricted Web Filtering Relaxed Web Filtering
Relaxed Web Filtering Plus
Target Handset functions effectively limited to calling and messaging. Appropriate for children with little to no Net experience. Net access limited to child appropriate sites only. Ideal for parents, who want their children to be able to use the Web, but fear for their safety. Access to illegal or socially inappropriate sites comprehensively restricted. Appropriate for experienced Net users, who use communication sites responsibly. Adult-oriented entertainment and social networking sites are accessible.
Features Access only to child safe sites Restricted access to child inappropriate sites Access to sites requiring experience/ judgment (e.g., gossip/celebrity sites featuring provocative photos)
Site Access (SNS, Blogs, BBS, etc.) Access restricted EMA-certified Sites*1 Only EMA-certified Sites*1
Sites*2 taking child safety precautions
Relaxed Web Filtering Plus:In addition, certain sites*3 are accessible.
  • *1 Target sites regulated by Content Evaluation and Monitoring Association (EMA)
  • *2 Communication site regulated by NetSTAR's URL classification criteria; communication site classified by Level 1-3 of Safety Use for Children
  • *3 Includes EMA-certified sites and certain social networking websites such as Twitter and Facebook.

Restricted Web Filtering Site Categories (excludes Yahoo! Kids)

List of inaccessible sites compiled based on standards set by NetSTAR Inc. Web Use Restrictions may block sites with the following content:

Filtering does not guarantee complete restriction to sites categorized above.

Restricted Web Filtering, Relaxed Web Filtering and Relaxed Web Filtering Plus permit EMA-certified site access.

Category Featured Content Restricted Web Filtering Relaxed Web Filtering
Relaxed Web Filtering Plus
Unlawful Illicit Activities, Publication/ Copyright Infringement Available Available
Drugs Illicit Drug Use Available Available
Suicide Suicide Promotion Available Available
Runaway Help, Online Dating Online Dating, Runaway Assistance, Marriage Introductions Available Available
Violence, Terror Organized Crime, Cults, Grotesque/ Shocking Material Available Available
Pornography Sexual Acts, Nudity, Sex-related Business, Adult Search, Links, Fetishism, Sexually Explicit Stories Available Available
Illicit information Promotion of Illegal Activities Available Available
Computer Crime Cracking, Illegal Code Distribution, Phishing, Click Fraud Available Available
Translation, Cache Web Translation, Search Cache, Open Proxies Available Available
Social Networking Sites (excluding academic domain extension: ac.jp) Child-inappropriate or adult-oriented sites (Level 0) Available Available*5
Attention Level 1-3*4 Available  
Gambling Gambling, Lottery Available Available
Drinking/Smoking Drinking/Smoking & Related Products Available Available
Adult Entertainment Provocative Photos, Horror Film Materials Available  
Extremist Extremist Rhetoric, Libelous or Slanderous Materials Available  
  • *4 Permitted sites protect children from anonymous solicitation, monitor inappropriate postings, and prohibit adult entertainment advertisements. See NetSTAR corporate site (Japanese Page) for details.
  • *5 Relaxed Web Filtering Plus allows access to certain sites.

<Security code>

After subscribing to the service, paid contents cannot be purchased unless the security code is properly entered.
By having a parent/Guardian manage the security code, it is possible to stop children from purchasing contents on their own.

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How to apply

(1) Compatible Handsets

SoftBank 3G Handsets (excluding iPhone and SoftBank SMARTPHONE*1)

(2) Basic Monthly Fee

Complimentary Service*2

(3) Application

  1. New Subscribers: Subscribe at any SoftBank Shop or SoftBank Customer Support. Subscribe via My SoftBank by PC or SoftBank handset.
  2. Adjusting Level Settings/Cancelations: Submit requests at a SoftBank Shop.
  • *1 For iPhone and SoftBank SMARTPHONE handsets, an application which allows parents/guardians to limit which applications their children can use is provided
  • *2 S! Basic Pack (Basic Monthly Fee: ¥315) subscription required to use Restricted Web Filtering, Relaxed Web Filtering, or Yahoo! Kids.

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