Voice Call & Video Call

How to make Voice/Video Call While Overseas

  • Calls to a landline/local carrier's handset within the country you are in.

[Simply dial the number] Example:dialing 090-xxxx-1234 > xxx - xxxx - 1234 - Dial or Video Call

When calling another Japanese handset in the same country you are in, always enter the country code for Japan (81).

  • Calls to a /local carrier's handset outside the country you are in.

Example:dialing 090-xxxx-1234 > + - xx(Country Code) - xx(Recipient's phone number without the initial 0) - xxxx - 1234 - Dial or Video Call

To enter “+,” either press and hold “0” or press “*” twice. If you cannot enter “+,” enter the international call prefix instead. International call prefix varies depending on the country the caller is in.
Note: When placing a call to a fixed-line phone in Italy, the initial “0” is required.

International Dial Assistance

Some models have International Dial Assistance for easier and more convenient calls while overseas.
International Dial Assistance automatically detects when you are overseas and gives you instructions in pop-up windows. For details, please see the User's Guide.

Page Top

How to receive Voice Call or Video Call While Overseas

  • Receiving Voice Call or Video Call from a handset or landline in Japan.

[Caller can simply dial the number as if in Japan] Example:dialing 090-xxxx-1234 > 090 - xxxx - 1234 - Dial or Video Call

  • Receiving Voice Call or Video Call from a handset contracted in Japan that is in the same country as you.
  • Receiving Voice Call or Video Call from a local handset or landline.
  • Receiving Voice Call or Video Call from a foreign handset or landline in another country.

[Dial starting with "+"] Example:dialing 090-xxxx-1234 > + - 81 - 90(Recipient's phone number without the initial 0) - xxxx - 1234 - Dial or Video Call

  • When placing a call using Address Book, go to Menu→Settings→International Calls and “+81” will be automatically added.
  • To enter “+,” either press and hold “0” or press “*” twice. If you cannot enter “+,” enter the international call prefix instead. International Access Number varies depending on the country the caller is in.

Country Codes and International Call Prefixes of Major Countries

Region Country Country code International call prefix
South/North America United States of America 1 011
Canada 1 011
Guam 1 011
Saipan 1 011
Hawaii 1 011
Brazil 55 0031
0036
0041
Oceania Australia 61 0011
New Zealand 64 00
Asia India 91 00
Indonesia 62 001
008
Korea 82 001
Singapore 65 001
002
008
Thailand 66 001
Taiwan 886 002
China 86 00
Philippines 63 00
Vietnam 84 00
Hong Kong 852 001
Malaysia 60 00
Europe/Russia United Kingdom 44 00
Italy 39 00
Austria 43 00
Netherlands 31 00
Switzerland 41 00
Spain 34 00
Germany 49 00
Turkey 90 00
France 33 00
Belgium 32 00
Portugal 351 00
Russia 7 810
Africa Egypt 20 00

Page Top