Purchasing Procedures

Required documentation at new SoftBank Mobile Service application

One of the documents below is required at application. Bring original documents; copies will not be accepted.

Please note:

  1. Individuals are limited to two lines per name. Businesses may apply for up to five lines.
  2. Application by minors requires parental consent.
  3. Individuals under 12 years of age may not apply.

Document ID for Personal Identification

Document ID for personal identification

1. Driver's license

  • Must be issued by the Public Safety Commission in one of Japan's prefectural or city governments and still be valid at the time of application.
  • Ensure your name, address and birth date on the driver's license are identical to those on the application form.

If this document contains a different address than that specified on the application form, you must submit other proof of your current address.

2. Japanese Passport

  • The passport you use should still be valid at the time of application and your name, address and birth date printed inside must be identical to those written on the application form.
  • The passport must also include your current address.

If this document contains a different address than that specified on the application form, you must submit separate proof of your current address.

3. Certificate of alien registration + Passport

  • The applicant must be eligible to stay in Japan for 90 days or more after the service application has been accepted.
  • The certificate and the passport must be valid at the time of application.
  • The certificate and the passport must include a photograph of the applicant's face, name, birth date and address, all of which must be identical to those written on the application form.

If the address on the certificate or/and the passport is different from the current address specified on the application form, you must submit separate proof of your current address.

4. Health insurance card + proof of your current address

  • Any of the following certificates can function as health insurance cards:
    Social insurance card, national health insurance card, mutual aid association membership card, SDF personnel medical card, seamen's insurance card, retired citizen's national health insurance card, long-term care insurance card, or medical care identification card for the aged.
  • All the ID cards and certificates mentioned above must be still valid at the time of application, and the applicant's name, address and birth date printed on it must be identical to those specified on the application form.

5. Certificates for people with special needs, nursing care needs, or mental disability certificate

  • Ensure your name, address and birth date printed on each certificate are identical to those written on the application form.
  • The issue date has to be stated on each certificate, or the certificate must still be valid at the time of application.

If this document contains a different address than that specified on the application form, you must submit separate proof of your current address.

6. Basic residential registration card

  • The card must still be valid at the time of application, and the applicant's name, address and birth date printed on it must be identical to those written on the application form.
  • The person depicted on the card must be the same as the applicant.

If this document contains a different address than that specified on the application form, you must submit separate proof of your current address.

7. Student ID card with your photo + health insurance card

  • A photograph of the applicant's face, and the name and birth date can be identified via the student ID card.
  • Your name and birth date, which are printed on the student ID card, must be identical to those printed on the health insurance card.
  • Ensure your name and birth date printed on them are identical to those written on the application form.
  • Your address written on the application form must be identical to that included on the health insurance card.
  • Both cards should still be valid at the time of application.

If this document contains a different address than that specified on the application form, you must submit separate proof of your current address.

Minors (aged 12 or above)

8. Applicant's Document ID (from 1 to 7 above)
+ Letter of consent of the parent/legal guardian
+ Document ID for identification of each parent/legal guardian
(from 1 to 7 above)

  • The parent/legal guardian for the minor should always directly fill out and affix his/her seal to his/her letter of consent.
  • Where applicable, we will contact the parent/legal guardian for reconfirmation. If we fail to get consent, the application may be canceled.
  • Those who are under the age of 12 cannot apply for this service.

For corporate customers

9. Seal registration certificate

10. Certified copy of the entire company register or necessary parts

11. A certificate of the detailed current registry

  • The certificate must have been issued within three months or less after the issue date.
  • Only an original copy of the certificate is accepted - no duplicates!

For Corporate Customers

Proof of your current address

  • One of the certificates, such as a certificate of resident registration (original copy), a receipt of utilities payments (for electricity, gas, or water charges) or printed material issued by government and public offices, all of which should have been issued within three months or less after the issue date.
  • The applicant's name and current address must also be included on the certificates mentioned above.
  • If an address different from that on the application form is printed on the Document ID, however, the applicant's name and current address must be identical to those described on the certificate (addressed to the applicant himself/herself).

Other

  • We pledge that all documents you have submitted will only be used to confirm your identification.
  • Please remember in advance that you may be asked to provide documents or certificates other than those mentioned to us, depending on your application.
  • We may contact you to reconfirm the documents or certificates you have presented to us.
  • We may make contact with you at the specified address for reconfirmation.
  • If any false or incorrenct statement is found in the application form (your name, address, contact address, etc.), our service may be deactivated for your registered phone or the service contract with you may be canceled.
  • The information contained herein is valid as of November 2007. The contents in this page are periodically subject to change.

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