Visit SoftBank shop

Interested in SoftBank handsets? Please visit SoftBank Shop near you.

The following shops are staffed with English-speaking representatives.

See and touch Softbank handsets to experience them. SoftBank handsets are also available in electronics retail stores that carry SoftBank products. For non-Japanese-speaking customers, please see below for SoftBank Shop with multilingual staff.

SoftBank Omotesando

<Address>
Alteka Plaza 1F 1-13-9 Jingumae, Shibuya-ku, Tokyo
<Telephone>
03-6406-0711
<Access>
2-minute walk from JR Harajuku Station or 1-minute walk from Tokyo Metro Meiji-jingumae Station, on Omotesando St.
<Business Hours>
10AM-10PM
10AM-9PM (Contract applications/upgrades/repairs)

SoftBank Roppongi

<Address>
Bank of Tokyo-Mitsubishi UFJ Roppongi Building 1F 4-9-7 Roppongi, Minato-ku, Tokyo
<Telephone>
03-5775-5011
<Access>
Roppongi Crossing, next to Tokyo-Mitsubishi UFJ ATM
<Business Hours>
10AM-8PM

See more SoftBank Shop

What to prepare to make a contract with SoftBank

Please prepare the following documents before visiting SoftBank Shop.

Valid Personal Identification

  • Valid alien registration and passport; period of stay must be valid for at least 90 days from application date.
  • Alien registration must bear photograph and same name, address, and date of birth as application.

Short term visa holders are ineligible.

One 1-3 document is required

  1. Certificate of Residence
  2. Public utility payment receipt
  3. Official printed materials from public agency

Valid identification for each family discount subscriber

Information on payment recipient

Any of the following credit cards is accepted.

Payment must be made by credit card by customers who verify personal identification with Passport and Certificate of Alien Registration and purchase SoftBank handset via New Super Bonus (installment payment).

  • Seal/signature for account
  • Seal/signature for banking institutions
  • Banking institution name, branch name, account number, and file copy (bank book, etc.) for account holder (needed when proceeding with account transfer)

Go to next page for more details on subscription process.

How to Subscribe


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