Terms & Conditions

At SoftBank Mobile Corp., we work constantly to make everyone's online experience more enjoyable and convenient. Please take a moment to view and read this information on viewing and using the content on this website. Please note that the content of this website is subject to change without notice.


To protect your personal information, the registration form uses the Secure Sockets Layer protocol (SSL). If your browser does not support SSL, or if you are connecting to the Internet from behind a firewall, pages may not display correctly. In such cases please note that you may not be able to use this website.

Optimal Browser

We recommend using Internet Explorer 6.0 to view the SoftBank website.

Java Script

To provide you with the best possible service, the SoftBank website uses JavaScript™. If your browser is set not to accept JavaScript™, some navigation and content may not perform or display correctly. Please enable JavaScript™ to use this website.


The SoftBank website uses Flash™, Adobe Reader and Windows Media Player. If you do not have the plug-ins listed below, please click on the buttons below to download and install them from their respective producer websites.


To provide you with the best possible service, the SoftBank website uses cookies. Cookies are a type of file sent from our server to your PC. These cookies do not run programs on your PC, or search or change your personal information. They can only be read by the server that sends them, and cannot be accessed by third parties.
You can set your PC to notify you when cookies are received, or to refuse cookies. However, if you do not accept cookies, you may not be able to use many of the features of the SoftBank website to full advantage.

If Pages Do Not Display or Function Correctly

Depending on the settings in the browser you use, some animations and even entire pages may not be displayed. If this happens, please check the following items.

If pull-down menus such as those in SoftBank Shop Search do not respond

These pages use JavaScript™. Set your browser to enable running scripts. For details, please view the Help feature of your browser.

Unable to use sub-navigation

Some sub-navigation features use JavaScript™ and/or Flash™. Set your browser to enable running these files. For details, please view the Help feature of your browser.

If you select e-mail inquiry, request for documents or other items from a menu and the page does not display correctly

This is because the website uses SSL technology to protect your information. Please check your browser's security settings. If you are accessing the website from a company LAN or the like, you may not be able to access pages. Please check with your system administrator.


The documents, photos, illustrations, video and software featured on the SoftBank Mobile Corp. website are protected by the copyrights, patents, trademarks and other rights of SoftBank Mobile Corp., its affiliated companies and third parties. The use, reproduction or transfer of any of the content on this website without the express consent of SoftBank Mobile Corp. is prohibited.


Other website operators, whether for-profit, not-for-profit or intranet, are free to place links to the home page of this website on their own sites without notifying SoftBank Mobile Corp. However, we ask that read and comply strictly with the following notes regarding use of this website.

Notice on placing links

  1. Before posting links, read the section "Posting Links" and follow its directions.
  2. Please link only to http://www.softbank.jp/ or http://www.softbankmobile.co.jp/. Links to other pages in this website are not permitted.
  3. Only links from other websites to this website are permitted. SoftBank Mobile Corp accepts no responsibility for the content of linking websites.
  4. Links from the following types of websites to this website are strictly prohibited.
    • Websites that include content that slanders or otherwise aims to damage the good name of SoftBank Mobile Corp or other companies
    • Websites that contain adult content
    • Websites that include content contrary to public order and morals
    • Websites that include content that is or may be illegal
    • Websites related to activities that are or may be illegal
    • Websites whose design may mislead third parties into believing that it is a SoftBank Mobile Corp website, such as websites that incorporate pages from this website in frames
  5. Failure to comply, for any reason, with the notes and rules on posting links to this site may result in prohibition of links to this site. Requests to edit or delete links to this site must be complied with.

Placing links

  1. Links Using Text
    When using text in links, please describe the following information in the HTML file.
    • Links to the Corporate Site
      <a href="http://www.softbankmobile.co.jp/">www.softbankmobile.co.jp</a>
    • Links to the Service Site
      <a href="http://mb.softbank.jp/">mb.softbank.jp</a>
  2. Links Using Images (Only applies to the links to the service site)
    When posting links that use images, please describe the following information in the HTML file.


    <a href="http://www.softbank.jp/"><img src="http://www.softbank.jp/mb/banner/softbank.gif" width="166" height="34" border="0" alt="SoftBank" /></a>

    • Always include www.softbank.jp in the icon.
    • Use this icon only to link to the home page of www.softbank.jp. Use of this icon for other applications is prohibited.
    • Use of copies of this icon, or of icons other than specified by SoftBank, to link to www.softbank.jp is prohibited.
    • The appearance, design and other details of the icon are subject to change without notice.

Other notes on usage

  1. Copyright
    The copyrights to the content (data, documents, images, etc.) on mb.softbank.jp and www.softbankmobile.co.jp belong to SoftBank. Any reproduction, transfer or sale of said content without the express consent of SoftBank is prohibited.
  2. Misappropriation of Content (data, documents, images, etc.)
    Misappropriation of the content of this website, whether for profit, not for profit or for intranet use, is strictly prohibited.
    • Windows® and Internet Explorer are registered trademarks of Microsoft Corporation in the United States and/or other countries.
    • Java Script is trademark or registered trademark of Sun Microsystems Inc. in the U.S. and other countries.
    • Macromedia® Flash™ is a trademark of registered trademark of Adobe Systems, Inc. in the U.S. and other countries.

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